Payment & Delivery

Secure payment

Payment

Payments are securely processed through Xendit. Methods shown at checkout may include QRIS, cards, bank virtual accounts, and e-wallets, depending on the transaction and service availability.

Payment status

An order is processed after payment confirmation is received. Payment instructions, expiry, and status will appear at checkout or on the order-confirmation page. Do not pay an account or link that is not displayed by the NIANCE checkout.

Delivery

Service areas, charges, and delivery estimates are shown before payment. Orders are processed on business days after payment is validated. Tracking is sent by email or WhatsApp when available.

Marketplace orders

You can also shop through the NIANCE Tokopedia store or NIANCE Official Store on Shopee.